You need to register yourself as a buyer on Toolkart, to be able to View Prices, submit enquiries for special & project tools, and Purchase products. Click on“Buyer” below “Login” on the Header Bar of the Home Page.

In the next screen, click on “Register as Buyer” on the left.

Enter all the required information in the Registration Page, including your Contact Information (name, number, email, designation etc), and Company Information (Company name, Company details like GSTN, PAN, TAN etc.)

Also, enter all the other details as in the Machine details and Capabilities Sections.

Once you agree to terms, and click on “Create Account”, your mobile number will get verified through an OTP that will be sent to you. Also, your email will be verified through an automated process. Please follow the steps provided in the verification email that would be sent to you

Once your mobile and email are verified, your registration request will be notified to the ToolKart team. The team will process your request, and if required – call you / email you for additional info. Subsequently, your account will be activated by the ToolKart team, and you will be notified via email.

After this activation, you will be able to login with your credentials, and be able to start transacting on ToolKart.

After your account is activated, you can login through the following process.

Click on“Buyer” below “Login” on the Header Bar of the Home Page.

In the next screen, enter your username (your email address), and your password, and click on “Login”.

Once logged in, your name will appear in place of “Login” in the Header Bar. You can now start transacting on ToolKart.

If your name is not appearing on the Header Bar, your login has failed. You can try logging in again, or contact ToolKart Support (Phone / Email), and the Team will be glad to assist you to login.

Once Logged in, you can access your account details by clicking on “My Account” below your name on the Header Bar.

In the My Account Section, you will find “Account Information” on the left Side Menu. Clicking this will enable to view and edit all your account information, including Contact Information, User Name, Password, Phone Number, Email, Address, Company Information etc

The admin user of a buyer account can create more users within the buyer organizations. In the Add Employee option under My Account, the admin user can view the list of all users created and their roles and role types.

To add a new employee (user), the admin has to click on “Add Employee” in the user list view, and enter the Role, Role Type, User Name, Password, Phone Number, Email Address, Company Information etc

The roles can be either Indentor or Approver. (Please Refer Indentor Approver Process for further info)

To Facilitate Corporate purchasing, ToolKart has the option of a Indentor-Approver (Maker-Checker) Process.

Here, One user – called the Indentor (usually the shopfloor manager or supervisor) will select the product, and add it to the cart, while another user – called the Approver (Usually Owner, CFO, or someone in Management, Purchase etc) will do the cart checkout, and make the payment to place the order.

Click on My Account, and then click on “My Orders” in the left Menu, to see all your orders placed, and be able to

1. View the Order Status

2. Track the Order

3. Reorder directly

ToolKart offers Cashback to repeat buyers. Cashback offers are available on most of the products, or as applicable in specific periods, You can view your cash back earned and the total balance by clicking on “My Cashback” in the My account left menu.

All earned cashbacks will be accrued by you in your “ToolKart Wallet” in direct Rupee Denominations, which can be redeemed on your subsequent purchases on ToolKart, at a rate of Maximum of 25% of the Purchase value. (Ex. If you have a balance of Rs 1000 in your wallet, and if you make a purchase for Rs.2000, you can only redeem Rs.500 from your wallet, which is 25% of the purchase value of Rs.2000)

ToolKart offers Reward Points that are automatically earned on every purchase based on multiple parameters such as Purchase Value, Frequency etc.

You can view your reward points earned and the total balance by clicking on “My Reward Points” in the My account left menu.

Reward points are redeemable only for special privileges, and not for the purchase of Tools. ToolKart will come up with periodic offers for you and your company to redeem the earned points and avail special privileges.

You can submit a review on any product that you have purchased. To add a review, you click on “Add Review” button on the product detail page.

In the Add Review Popup, you can enter your Rating on Quality, Value & Price, Give a Summary and description of your review, and click on Submit. You can view all your reviews submitted by clicking on “My Product Reviews”

You can buy tools by using the recommendation Engine (RE). The RE takes the inputs from you and provides the recommendation of the right tools to be used.

1. Input – Operation : Select the operation that you would like to perform using the tool. Select up to 4 levels of sub operations, and the screen would go to the next input section

2. Input – Workpiece Dimensions : Input the required values in this section to provide the workpiece related details

3. Input – Workpeice Material : Select the Workpiece Material Group, the sub material group, and specifiy the value of the hardness by pulling the horizontal bar. You can leave it un altered if you do not know the hardness value.

4. Input – Machine Tool Details : Input the required values in this section to provide the machine tool related details.

5. Click on Get Recommendation to get the recommended results

6. Results : Based on your inputs, the RE will calculate the necessary details, and match with all the tools available in the ToolKart database. It will subsequently display all the matching tools from multiple manufacturers in the results page.

7. The results are provided for Solid Tools, Indexable Tools, and Adapters in separate tabs. You can switch the tabs to view the different components.

8. The results are summarized by displaying the Lowest CPC, Lowest Price, Lowest Cycle Time, and the Highest Tool life. You can select any tool based on your requirements appropriately.

9. You can sort any of the given columns (Price, CPC, Cycle Time, Tool Life etc)

10. You can also use filters on the left panel, to narrow down the results, based on the given filter elements.

11. You can view the details of any product listed, by clicking on the “EYE” icon.

12. You can also add a product directly to the cart by clicking on the “Add to Cart” button.

The Search bar is located on the top (header) of the home page, and many other pages.

You can directly enter any search term (Ex. CNMG Inserts, Solid Mills etc), or even a specific SKU Number if you know, in the Search Bar. The search bar will provide you search recommendations as you keep typing your search term.

Once you enter the term, the Search Results will be displayed in a tabular form below. You can sort the results based on the column headers, or can apply filters from the left pane, to narrow down on your desired product.

You can then click on the “EYE” icon to view the details, or simply add an item to the cart directly by clicking on the “Add to Cart” button.

This option lists out all the available product categories. You can click on any category, and it will display all the available products in that category in a tabular form.

You can sort the results based on the column headers, or can apply filters from the left pane, to narrow down on your desired product.

You can then click on the “EYE” icon to view the details, or simply add an item to the cart directly by clicking on the “Add to Cart” button.

With this option, ToolKart, provides you with an ability to submit an enquiry to multiple manufacturers for your requirement of a Special tool or Tools for a Project.

1. Input – Operation : Select the set of operations that the tool is to perform. Also, select the Material of the Tool Required.

2. Input – Workpiece Details : Here you can submit the drawings, details of the Workpiece by uploading file from your local drive. The following filetypes are allowed – Jpg, png, dwg doc, xls, ppt etc

3. Input – Workpeice Material : Select the Workpiece Material Group, the sub material group, and specifiy the value of the hardness by pulling the horizontal bar. You can leave it un altered if you do not know the hardness value.

4. Input – Machine Tool Details : Input the required values in this section to provide the machine tool related details.

5. Input – Machine Tool Details : Input the required values in this section to provide the machine tool related details.

6. Click on “Submit Enquiry” and your enquiry will instantly be sent to all the different manufacturers who can cater to your requirements.

Under “My Account” there is an option to open “My Enquiries and Quotes”

In this section you can View Manage all the enquiries that you have submitted, and the quotes sent by the manufacturers if any.

You can

1. You can see the list of all the enquiries submitted by you, and you can view the Enquiry details by Clicking on the “EYE” icon.

2. All quotes submitted by the manufacturers will be listed in multiple rows, and you can view the details of the quote by clicking on the “EYE” icon.

3. Drop any Enquiry, if you no longer have the need / requirement

4. You can negotiate with the manufacturers directly on the price, and other terms, and finalize on one supplier.

5. Once done, you can click on “Place Order” against that Suppliers’ quote.

6. You can drop an enquiry, if the requirement ceases to exist, by clicking on the “Drop enquiry” icon.

If you need any technical assistance on product selection, usage, parameters etc, or if you have any questions or issues on the transactions, orders, enquiries etc, you can raise a ticket from this Helpdesk option, available in your “My Account” Section.

Here, you can create a new ticket, by selecting the Category, Product, Manufacturer, Order etc, set a priority, and enter the subject and message, before submitting the ticket. You can also submit an image (optional).

Once submitted, it will be escalated to the corresponding teams of the Supplier, as well as the ToolKart admin team, for them to address and respond to you.

You can also see the list of the various tickets raised by you with their corresponding status.

You can chat with the ToolKart Team through the online chat option on the ToolKart portal, during normal business hours. You can find the Chat Window on the Bottom Right Corner of the Browser page.

All you need to do is provide your name and email (not required if you are logged in), and start typing your question or comment in the chat box.

If no agents are available, your message will be responded to at the earliest time during the next business day.

From the product details page, you can click on “Add to Wishlist” to add the product to your wishlist (saving for easy reference in future)

At a later point in time, you can click on “Wishlist” icon on the Top Header of the Page, which displays all the products you have added to your wishlist. You can directly add that product to the cart from your wishlist.

You can select products from any of the following three options

1. Recommendation Engine

2. Browse & Select

3. Search

Products can be added to cart directly by clicking on “Add to Cart” button on any of the result pages of the above options.

Alternatively, you can open any particular product by clicking on the “EYE” icon, and see the Product Details Page. Here, you can click on the Add to Cart Button as well.

Once the Items are added to the cart, click on the Cart Icon on the top right of the Page Header Bar, to open the cart popup. Here you can directly click on “Proceed to Checkout”, or “View and Edit cart”

The cart page displays all selected products and the quantities. You can edit the quantities here, and then click on “Check Out” to place the order.

Step 1 : Select your shipping address, or enter a new address and click on continue.

Step 2 : Select Razorpay and click on “Pay”, to enter your payment details (Cards, Netbanking, Wallet or UPI)Step 3 : Click on Place Order

You will get notified once the Manufacturer accepts your order.

This is available in your “My Account” section, when you click on “My Returns” in the left menu. Here, you can view details of all the return requests placed by you

To create a new return request, click on “Request Return”, select the order from the list available, and enter the return request page.

Here, you can specify the quantity, reason, request type, and enter the description before submitting the request for return .

Once submitted, it will be processed by the ToolKart team, and appropriate action will be initiated.