ARRIS - By Precitech Tooos

About Us

Arris Tooling are counted as one of the leading manufacturers and suppliers of CNC / VMC spindle tooling under the brand name of “ARRIS”, and brought to you in India by Precitech Tools.

Our name Arris Tooling itself is synonym to precision and technology. It reflects technology blended with precision is the soul of our business. We are deemed among the leading manufacturer of a broad range of CNC / VMC spindle toolings.

We are leading manufacturers of ER Collet chuck, Side lock holder, Face mill arbor, Reduction socket (MT Tapper), Cylindrical collet chuck, ER Nuts, Pull stud etc…

Our offerings are an outcome of our technically skilled and hard working professionals that makes us capable to bring forth a wide gamut of products featuring comprehensive benefits of robust design, accurate dimensions, excellent surface finish, high tensile strength and most important is consistent in performance.

Our products are designed to deliver flawless performance and meet high benchmarks of precision & durability at par with the world’s best. Our entire product range is designed as per the defined industry standards and ensures to meet the application requirements prescribed by customer. We aim to achieve maximum customer satisfaction by providing our clients with customized, precised solutions as per the specifications within given time period.

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Shipping Policy
Terms of Product Supply

TERMS OF PRODUCT SUPPLY

 These Terms and conditions apply to the Products and services Delivered by PRECI TECH ENGINEERING (herein referred as Seller) to the End Customer through ToolKart (herein referred as Buyer).

 DEFECTS, COMPLAINTS

The Buyer must inspect the products with sufficient care, as soon as practicable after the passage of risk of damage. Any Deficiencies / External defects  / damages, which may be detected through said inspection made with due professional care must be notified to the Seller within  5 days after the products were delivered by raising a Ticket on ToolKart Portal. Otherwise, the rights arising from such defects will expire.

Further any Invisible / hidden defects must be notified to the Seller by raising a ticket on ToolKart Platform, in due time and without undue delay after said defects may have been detected by the Buyer.

The Buyer cannot claim if the  defects were caused by wear and tear, external events, third parties, any changes/ alterations carried out on the product,  if used for purposes other than those for which the products are intended, mechanical damage due to wrong usage, forcible action, modification, inadequate storage, etc.

In case that the complaint is accepted, the Seller has the right to rectify or replace the product at his discretion free of cost within reasonable time.  The defective product must be returned in the original packaging, with the specification of the conditions under which the product was used.

 LIABILITY DISCLAIMER

The Seller’s liability to the Buyer arising from defects of any delivered products is restricted to the obligations under the paragraph entitled “Defects, Complaints”. The Seller is not held liable for any indirect, additional or consequential damage or loss of profit which may be incurred by the Buyer due to use of products. Compensation of damage, if any, by the Seller in case of any breach of contract is limited to 100% of the price for the products delivered under the contract in relation to which said breach occurred.

 TECHNICAL CHANGES

The Seller reserves the right to change the technical parameters, particularly in the design, size, etc. This means that the Seller has the right to deliver the products to the Buyer in the quality agreed or higher than agreed, in regard to the technical progress achieved by the Seller. Therefore, any pictures, drawings, technical data and information of any type whatsoever which are incorporated in the Seller’s documentation must be considered illustrative.

 

PURCHASE ORDER AMENDMENTS / CANCELLATION. Any amendments to the purchase order has to be carried out by raising the ticket on ToolKart Portal. Seller will accept cancellations until despatch in case of Standard Products. For Special Products, Seller will not accept any cancellations once the product is taken up for manufacture. Any Amendments to the Product is subject to feasibility depending upon the stage of manufacturing.

 FORCE MAJEURE

The Seller will not be held liable for any damage or loss incurred by the Buyer on the grounds of a breach of contract, such as failure to make or late delivery of products due to an event of force majeure such as war, flooding, fire, strike, accident, lack of materials, energy and utilities, fuels, or any other objective cause not caused by the Seller. The Buyer remains obligated to take the products delivered by the Seller at any later time.

 CONFEDENTIALITY AND  DATA PROTECTION

The seller hereby confirms that all the Buyer information, Drawings, Data etc. will be treated with utmost confidentiality and on need to know basis and will not be shared with any other third parties or other customers. 

 Warranty Terms :-

If any technical complaints like crack, material defect or geometrical issue in product Seller (We) are liable to  accept the complaint after analysis and liable to replace product free of cost to the end customer

 Above said defect should be reported within a one month of sales invoice date and if defect is genuine than immediately within 3 to 4 working days , replacement product will be send.